Our Guarantee：Return within 30 days from the delivered date.
Our return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Return shipping fee is paid by buyer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-Any item that is returned more than 60 days after delivery .
Gubacool does a free shipping for all our customers and typically the shipping takes 10-18business days.
The Shipping Time will also be dependent on busy holiday delivery delays. Every day, we deliver to hundreds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.
You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.