We try to make the delivery process as simple as possible, and we can send your order either to your home or workplace.

Please make sure to provide us with a correct shipping address when placing your order, no changes can be made after dispatch.

Shipping Times & Fees

  • We provide free shipping worldwide

The Shipping Time will also be dependent on busy holiday delivery delays. Every day, we deliver to hundreds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.

Receiving time=Processing time+Shipping time

     1.Processing time: 1-5 Working Days

     2.Shipping time:

Shipping Methods Area Shipping Time
Standard Shipping United States, Canada, Israel 8-20 business days
United Kingdom,Australia 
Standard Shipping The Rest Of the World  10-20 business days


Note:
 the shipping time will be affected by public holidays, destination countries(especially shipping addresses outside USA or Canada), bad weather and international couriers.

Tips for shipping:

Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you. 

If you have any question,please contact our customer service:guba1@gubacool.com.Speedy customer service with satisfactory and patient answer in 24 hours.

Tracking order

After we have shipped your order, you can find the tracking number in the order information.

Tracking your order you have two options:
1) The easiest way to track your order is to go directly to our "Track My Order" page at the top of our homepage. Enter the tracking number to see tracking updates. 
2) You can go to the website https://www.17track.net/enpaste in your tracking number, and see the status of your shipment.

Tracking updates may be delays when first ordered so please be patient. See Shipping & Processing for more information.

Why is my tracking not updating?
Sometimes orders can become delayed for various reasons. Random checks through customs, weather, postage strikes. Please note that tracking will be updated once your package gets scanned again once it moves to its next storage warehouse on its pathway to you. If your package is delayed due to external shipping companies, there is no way for us to speed this process up for you. 

 

 

 

 

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